Best Buy in Cranberry Township, PA Open now

Reviews about Best Buy

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  June 02, 2019, by William Reed
  I went to look for a Samsung Soundbar. After 2 employee walked right past me, not asking if I needed help, I eventually found them. I was there for 10 minutes. I had questions but there weren't any employees around. I approached a group of 3 employees (one of which was telling a story not appropriate for work) and the one telling the story came to help after finishing the punchline. He was not very helpful or informative and in felt like I was holding him back from doing something important (I wasn't). Next, I went over to the Samsung Bluetooth speaker display and it didn't work. Again, I had to ask for an employee. This time a different person from the group of 3 came over. He says that it would work. I asked how I could test the speaker before buying it. Again he said it's broken. Then says it's there anything else that I can help you with. I felt like saying you didn't help me at all. Terrible location. This isn't my first time there but it is the last.
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  May 16, 2019, by cj lippert
  Went to cranberry to buy new elite controller because my old one broke. I bought it so long ago I could not remember if I bought the protection plan. After only a few minutes I was being helped, and was told of I go home grab the box and everything and it could be exchanged. So I gather the kids, 30 min drive home, 30 min drive back. We all go in and a new customer service person helped us. He told me there was no reason that it can be exchanged. The receipt could not be found and I might as well just purchase a new one or get out. If my kids we're not with me I might have fought, but I gathered them up and left and we will never go back. We bought everything there and just took the horrible people there but no more. Advice do not go there for anything you can find anything everywhere else.